What Is Servpro and Why Is It Different?
Servpro is not your typical maid service. It's a national restoration and cleaning company with over 2,000 franchises across the United States. Their mission is to clean, disinfect, and restore spaces after disasters — not just vacuum carpets or dust shelves.
What makes Servpro stand out:
- Certified for trauma and disaster cleanup
- Fully insured, often working with homeowner or renter insurance
- Industrial-grade equipment: air scrubbers, HEPA vacuums, ozone machines
- Technicians trained to handle everything from minor leaks to biohazards
While personal house cleaners might help with weekly chores, Servpro steps in when safety, health, or major damage are at risk.
Core Services Offered by Servpro
Here’s a deeper look into Servpro’s most requested services, and why they matter:
Service |
When You Need It |
Included |
Water Damage Cleanup |
Flooded basement, washing machine leak, storm damage |
Water extraction, structural drying, anti-mold |
Fire and Smoke Cleanup |
Kitchen fires, furnace puff backs, wildfires |
Soot/smoke removal, deodorization, air treatment |
Mold Remediation |
Musty smell, visible mold patches, post-flood mold |
Inspection, air quality testing, HEPA filtering |
Disinfection Services |
COVID outbreaks, illness recovery, office cleaning |
CDC guidelines, EPA products, protective gear |
Senior Cleaning Packages |
Elderly residents, hospital discharge, limited mobility |
Slip hazard removal, safe products, sanitization |
These services go beyond surface cleaning — they protect your home and health.
How Servpro Works: Step-by-Step
- Initial Contact: You call or fill out a form on their site (can be emergency or scheduled).
- Inspection & Estimate: A technician arrives, evaluates the site, and gives a free or insured quote.
- Mitigation Begins: Water extraction, containment zones, air scrubbers, etc., start working immediately.
- Cleaning & Disinfection: Depending on service type — includes odor removal, carpet cleaning, mold treatment.
- Restoration (if needed): In cases of damage, Servpro may handle rebuild, drywall repair, repainting.
📌 Most Servpro teams arrive within 90 minutes of your call.
This structured approach helps reduce further damage, saving homeowners thousands in the long run.
Servpro Cleaning for Seniors
Servpro recognizes the unique needs of older adults. Whether they live independently, with support, or in assisted housing, maintaining a safe, sanitized space is crucial.
Key aspects of Servpro’s senior-focused services:
- Cleaning products are hypoallergenic and non-toxic
- Surfaces like bathroom tiles, stairs, and kitchen floors are sanitized to reduce slip risks
- High-touch points (remotes, bed frames, light switches) are deeply cleaned
- Rooms are decluttered and reorganized if needed
- Optional wellness checks during visits (if approved by family)
These services provide peace of mind for families — especially those managing care from a distance.
Servpro Disinfection Services: Trust the Process
During flu season or after a viral exposure, many people wonder if wiping with bleach is “enough.” Servpro’s disinfection team follows strict CDC and EPA protocols, which means:
- PPE (gloves, masks, face shields) for all workers
- Disinfection logs showing areas treated
- Surface compatibility assessments
- Use of fogging or electrostatic spray machines
They can sanitize entire facilities like:
- Schools
- Daycare centers
- Medical clinics
- Gyms
- Apartment complexes
Servpro vs. Personal House Cleaners
Here's a side-by-side comparison:
Category |
Servpro |
House Cleaner |
Emergency response |
✅ 24/7 |
❌ No |
Handles disasters |
✅ Yes (fire, flood, biohazard) |
❌ No |
Insurance eligible |
✅ Often covered |
❌ No |
Trained technicians |
✅ Certified |
❌ Not required |
Pricing |
Variable; often reimbursed |
Fixed hourly fee |
This isn’t about replacing your cleaner — it’s about knowing who to call when something serious happens.
Real-Life Scenarios Where Servpro Helped
1. Elderly woman returns from hospital after COVID: Family calls Servpro to disinfect the entire home before her return.
2. Burst pipe in apartment building: Servpro extracts water from 5 units in one day, preventing mold outbreak.
3. Wildfire smoke damages mountain cabin: Servpro removes soot, deodorizes furniture, replaces HVAC filters.
These aren’t edge cases — they’re everyday situations where fast response made all the difference.
FAQ
Q: Is Servpro available in my city?
Yes — they have franchises in all 50 states. Just search “Servpro Cleaning”.
Q: How much does it cost?
Depends on service and insurance. Many cases (e.g. water/fire damage) are covered.
Q: Can I schedule a non-emergency cleaning?
Absolutely — many people book Servpro in advance for disinfection or senior services.
Q: How is it different from maid services?
Servpro deals with damage and restoration, not general housekeeping.
Final Thoughts
Servpro combines the precision of restoration experts with the accessibility of local cleaners — but for situations that go beyond everyday mess. Their services are trusted by hospitals, schools, and insurance companies alike.
If your home or business needs help now — or just needs to be safe again — searching “Servpro Cleaning” could save you time, money, and peace of mind.